FAQs

What Is Your Return Policy?

Due to sanitary reasons, we do not accept returns on our products. 

What If I Order the Wrong Size?

PLEASE BE SURE UPON ORDERING THAT YOU ARE ORDERING THE CORRECT SIZE. PLEASE REFER TO THE SIZING CHART IF YOU ARE UNSURE OF YOUR SIZE. IF A ITEM NEEDS TO BE RESIZED THERE WILL BE A $10 RESIZING FEE.

How Long Will It Take To Receive My Order?

ALL READY TO SHIP ITEMS ARE SHIPPED WITHIN 1 -3 BUSINESS DAYS FROM DATE OF PURCHASE. FOR ALL CUSTOM (MADE TO ORDER) ITEMS, PLEASE ALLOW 5 - 8 BUSINESS DAYS FROM DATE OF PURCHASE. TO AVOID AND DELAYS, PLEASE MAKE SURE TO ENTER THE CORRECT SHIPPING ADDRESS.

* PLEASE NOTE: OUR TURN AROUND TIMES ARE ESTIMATES BASED OFF OF INCOMING VOLUME AND UPDATED IMMEDIATELY AS NEEDED. 

Will My Jewelry Tarnish?

ALL JEWELRY WILL TARNISH WITH TIME. 

How Can I Prolong My Jewelry?

Avoid direct contact with lotion, perfume, water or other chemicals.

Roll bracelets on SLOW.

Take off jewelry when showering, exercising and sleeping.

Store jewelry in a plastic bag when not in use.

Your jewelry is handmade with a shit ton of love, so please handle it with care!!

 What If I See An Item I Like But Want It In A Different Color?

ALL ITEMS CAN BE MADE CUSTOMIZED TO FIT YOU!

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US AT HELLO@BRACELISS.COM. PLEASE ALLOW 24 TO 48 HOURS FOR A RESPONSE.